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Our East Kent Urgent Treatment Centre survey is now closed. Thank you to everyone who took the time to share their experiences. We are now analysing the feedback, which will help shape future improvements to urgent treatment services. We will share the findings in due course.
Urgent Treatment Centres (UTCs) are an integral part of urgent care. They help remove demand from emergency departments and provide access to services closer to home.
There are nine UTCs in east Kent, based at the following sites:
William Harvey Hospital, Ashford
Queen Elizabeth the Queen Mother Hospital, Margate
Kent and Canterbury Hospital, Canterbury
Buckland Hospital, Dover
Royal Victoria Hospital, Folkestone
Victoria Memorial Hospital, Deal
Queen Victoria Hospital, Herne Bay
Faversham Medical Practice, Faversham
Estuary View Medical Centre, Whitstable
We wanted to hear about your experiences of using UTCs in East Kent. Our aim was to ensure patients have access to the right services, in the right place, and to focus on what mattered most to you when accessing these services.
Our East Kent Urgent Treatment Centre survey is now closed. Thank you to everyone who took the time to share their experiences. We are now analysing the feedback, which will help shape future improvements to urgent treatment services. We will share the findings in due course.
Urgent Treatment Centres (UTCs) are an integral part of urgent care. They help remove demand from emergency departments and provide access to services closer to home.
There are nine UTCs in east Kent, based at the following sites:
William Harvey Hospital, Ashford
Queen Elizabeth the Queen Mother Hospital, Margate
Kent and Canterbury Hospital, Canterbury
Buckland Hospital, Dover
Royal Victoria Hospital, Folkestone
Victoria Memorial Hospital, Deal
Queen Victoria Hospital, Herne Bay
Faversham Medical Practice, Faversham
Estuary View Medical Centre, Whitstable
We wanted to hear about your experiences of using UTCs in East Kent. Our aim was to ensure patients have access to the right services, in the right place, and to focus on what mattered most to you when accessing these services.
NHS Kent and Medway need your help to improve urgent care services for everyone living in the East Kent area.
Urgent Treatment Centres (UTCs) are an important part of the urgent care system. They are designed to provide treatment for non-life-threatening illnesses and injuries, helping to ease pressure on Emergency Departments (A&E). Unlike A&E, UTCs are not for emergencies but are there to offer timely care closer to home for issues that need urgent attention.
We’d like to hear your views and experiences of using UTCs. Your feedback will help us understand what matters most to you and ensure that the people of East Kent have access to the right services in the right locations.
This short survey will take no more than 7–8 minutes of your time.
