Go Back

Medway 5 Practices

three people sitting together in a variety of formal clothing, informal clothing and nursing uniforms

During Winter 2020-21, NHS Kent and Medway Clinical Commissioning Group* involved patients and local communities in planning the future of five general practice (GP) sites in Medway.

The sites were:

  • St Mary’s Island Surgery, Chatham
  • Green Suite at Balmoral Gardens Healthy Living Centre, Gillingham
  • Twydall Clinic, Twydall Green, Gillingham
  • Pentagon Centre (Boots), Chatham
  • Sunlight Centre Surgery, Gillingham.

People were asked to share their views via:

  • surveys
  • patient interviews
  • listening events
  • focus groups (carried out by community organisations commissioned by the CCG).

The CCG used the feedback to assess possible new providers for all five sites.

People said that it was important to:

  • have a GP practice local to them
  • receive consistent care.

A panel of patients then helped select new providers for each site.

More information can be found by following the links below:

Note: NHS Kent and Medway Clinical Commissioning Group (CCG) ceased to exist as a statutory organisation in July 2022. The CCG's responsibilities now sit with NHS Kent and Medway Integrated Care Board (ICB).

During Winter 2020-21, NHS Kent and Medway Clinical Commissioning Group* involved patients and local communities in planning the future of five general practice (GP) sites in Medway.

The sites were:

  • St Mary’s Island Surgery, Chatham
  • Green Suite at Balmoral Gardens Healthy Living Centre, Gillingham
  • Twydall Clinic, Twydall Green, Gillingham
  • Pentagon Centre (Boots), Chatham
  • Sunlight Centre Surgery, Gillingham.

People were asked to share their views via:

  • surveys
  • patient interviews
  • listening events
  • focus groups (carried out by community organisations commissioned by the CCG).

The CCG used the feedback to assess possible new providers for all five sites.

People said that it was important to:

  • have a GP practice local to them
  • receive consistent care.

A panel of patients then helped select new providers for each site.

More information can be found by following the links below:

Note: NHS Kent and Medway Clinical Commissioning Group (CCG) ceased to exist as a statutory organisation in July 2022. The CCG's responsibilities now sit with NHS Kent and Medway Integrated Care Board (ICB).

  • Permanent Contracts

    Permanent contracts have been awarded for GP services at St Mary’s Island, known as five sites, from 1 November 2021.

    Medway Practices Alliance (MPA) had a short-term contract to supply primary care services at St Mary’s Island (five sites) until September 2021 following action by the Care Quality Commission. This was extended by one month to allow for engagement and procurement to take place.

    Permanent contracts have now been awarded to:

    Medway Practices Alliance

    • Balmoral Gardens Healthy Living Centre, Green Suite, Gillingham, ME7 4PN
    • Twydall clinic, Twydall Green, Gillingham, ME8 6JY
    • Sunlight surgery, Sunlight Centre, Gillingham, ME7 1LX

    Maritime Health (formerly known as College Health)

    • St Mary’s Island surgery, Edgeway, St Mary's Island, Chatham, Kent, ME4 3EP
    • Pentagon surgery, Boots, 30-34 Military Road, Chatham, Kent ME4 4BB


    Patients do not need to do anything. They will be automatically and securely transferred to their new practice on 1 November.